Terms and Conditions

Welcome to Gift Carnival! These terms and conditions outline the rules and regulations for the use of our website and services. By accessing or using our website, you agree to comply with these terms. If you do not agree with any part of these terms, please refrain from using our website.

1. General Information

1.1 Company Details: Gift Carnival is an online gift store registered in Bangladesh, specializing in premium gift items, including our signature Happiness Box.

1.2 Contact Information: For any inquiries, you can contact us at:

• Email: gift.carnival.bd@gmail.com
• Phone: +8801334837695

2. Use of Website

2.1 Eligibility: You must be at least 18 years old or have parental/guardian consent to use our website and services.

2.2 Prohibited Activities: You agree not to:

• Use the website for any unlawful or fraudulent activity.
• Distribute viruses or harmful technology.
• Violate the intellectual property rights of Gift Carnival or third parties.

3. Product Information and Pricing

3.1 Accuracy: We strive to ensure all product descriptions, images, and pricing are accurate. However, errors may occur. Gift Carnival reserves the right to correct errors and update information without prior notice.

3.2 Pricing: Prices are listed in Bangladeshi Taka (BDT) and include applicable taxes unless stated otherwise. Delivery charges, if any, will be displayed during checkout.

4. Orders and Payment

4.1 Placing an Order: By placing an order, you confirm that all details provided are accurate and complete.

4.2 Payment Methods: We accept secure online payment methods, including credit/debit cards, mobile banking, and cash on delivery (where applicable).

4.3 Order Confirmation: Upon successful order placement, you will receive a confirmation email. Gift Carnival reserves the right to cancel orders in cases of suspected fraud or payment issues.

5. Shipping and Delivery

5.1 Delivery Areas: We currently deliver across Bangladesh.

5.2 Shipping Time: Delivery timelines will be communicated at checkout. Delays may occur during peak seasons or due to unforeseen circumstances.

5.3 Delivery Charges: Shipping fees, if applicable, will be clearly mentioned during checkout.

6. Returns, Refunds, and Cancellations

6.1 Returns: Due to the nature of our products, returns are only accepted for damaged or incorrect items. Please notify us within 48 hours of receiving your order.

6.2 Refunds: Approved refunds will be processed within 7-10 business days to the original payment method.

6.3 Order Cancellations: Orders can only be canceled if the cancellation request is made before the product is shipped.

7. Loyalty Program

7.1 Eligibility: By enrolling in our loyalty program, customers agree to the program’s terms and conditions.

7.2 Rewards: Points are earned on qualifying purchases and can be redeemed for discounts or special offers as per program guidelines.

8. Intellectual Property

8.1 Ownership: All content, including text, images, logos, and designs, on the Gift Carnival website is the property of Gift Carnival and is protected by copyright laws.

8.2 Restrictions: You may not reproduce, modify, distribute, or use any content without prior written consent from Gift Carnival.

9. Privacy Policy

9.1 Data Collection: By using our website, you consent to the collection and use of your data as outlined in our Privacy Policy.

9.2 Third-Party Services: We may use trusted third-party services to process payments and deliveries. These providers are bound by their privacy policies.

10. Limitation of Liability

Gift Carnival is not liable for:

• Any indirect, incidental, or consequential damages arising from the use of our website or services.
• Delays or failures caused by events beyond our control, such as natural disasters, strikes, or internet outages.

11. Changes to Terms and Conditions

Gift Carnival reserves the right to update or modify these terms at any time. Changes will be effective immediately upon posting on our website. Continued use of the website indicates your acceptance of the revised terms.

12. Governing Law

These terms and conditions are governed by the laws of Bangladesh. Any disputes arising will be resolved under the jurisdiction of Bangladeshi courts.

13. Contact Us

If you have any questions about these terms and conditions, feel free to reach out:

• Email: gift.carnival.bd@gmail.com
• Phone: +8801334837695

Thank you for choosing Gift Carnival. We are delighted to be part of your special moments!