Privacy Policy

At Gift Carnival, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website and services. By using our website, you agree to the terms outlined below.

1. Information We Collect

1.1 Personal Information: We collect personal information that you provide directly, such as:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment details

1.2 Non-Personal Information: We also collect non-personal information, such as:

• Browser type and version
• IP address
• Device type
• Browsing behavior on our website (e.g., pages visited, time spent on the site)

1.3 Cookies: We use cookies to enhance your browsing experience and improve our services. Cookies are small files stored on your device that help us analyze website traffic and customize content. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

2.1 To Process Orders: We use your personal information to fulfill your orders, process payments, and deliver your products.

2.2 To Improve Our Services: Your data helps us analyze website performance, enhance user experience, and tailor our offerings to better meet your needs.

2.3 For Marketing: With your consent, we may send promotional emails or newsletters about special offers, new products, or exclusive discounts.

2.4 For Customer Support: We use your information to respond to inquiries, provide assistance, and address concerns effectively.

3. Sharing Your Information

3.1 Third-Party Services: We may share your information with trusted third-party providers to facilitate payments, process orders, or deliver products. These providers are bound by confidentiality agreements and are prohibited from using your data for purposes outside of our service agreement.

3.2 Legal Requirements: We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.

3.3 Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new business entity.

4. Data Storage and Security

4.1 Data Retention: We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

4.2 Data Protection: We implement robust security measures to safeguard your personal information against unauthorized access, alteration, or disclosure. This includes encryption, secure servers, and regular security audits.

5. Your Rights

5.1 Access and Update: You have the right to access and update your personal information. Contact us at gift.carnival.bd@gmail.com to request changes.

5.2 Opt-Out: You can opt out of receiving promotional communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

5.3 Request Deletion: You have the right to request the deletion of your personal information, subject to legal or contractual obligations.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

7. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us, and we will take steps to delete the information.

8. Changes to This Privacy Policy

Gift Carnival reserves the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this page periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, feel free to reach out to us:

• Email: gift.carnival.bd@gmail.com
• Phone: +8801334-837695

Thank you for trusting Gift Carnival. Your privacy is our priority.